Shipping policy
Shipping Policy – The Peek-A-Boa
Effective Date: January 1, 2026
At The Peek-A-Boa, we take pride in crafting each piece with care and attention to detail. Our goal is to get your handcrafted accessories to you safely and promptly.
1. Processing Time
- All products are handcrafted to order.
- Standard processing time is up to 4 weeks from the date of purchase before your order is shipped.
- Custom or large orders may require additional processing time, which will be communicated at checkout.
2. Shipping Methods & Costs
- We ship via USPS, UPS, or FedEx depending on the order size and destination.
- Domestic shipping (within the U.S.): flat rate or free, depending on promotions.
- International shipping: rates calculated at checkout. Customers are responsible for any customs duties or import taxes.
3. Delivery Time
- Domestic orders: typically 14 days after shipping.
- International orders: up to 30 business days, depending on customs and local carriers.
- Delivery times are estimates and may vary due to carrier delays or unforeseen events.
4. Order Tracking
- Once your order ships, you will receive a tracking number via email.
- You can track your package directly on the carrier’s website.
5. Shipping Accuracy
- Please ensure your shipping address is accurate. The Peek-A-Boa is not responsible for orders shipped to incorrect addresses provided by the customer.
6. Lost or Damaged Items
- If your package is lost or damaged in transit, contact us immediately at info@peekaboa.com.
- We will replace or resend the item at no additional cost.
7. Returns & Exchange Shipping
- Return shipping is covered by The Peek-A-Boa.
- Eligibility for store credit or exchanges follows our Returns & Store Credit Policy.
8. Questions
For any questions about your order or shipping, reach out to us:
Email: info@peekaboa.com
Address: The Peek-A-Boa, Las Vegas, Nevada, USA